Harbus

Issue date: 11/20/06 Section: News

Jung rounded up the discussion by listing the seven qualities she believes are crucial for success as a leader. The first is integrity and character. As she puts it, "trust has to start from the top and there is no second chance." Passion for the work is the second criteria, and Jung related the story of how she resolved to stay at Avon despite being passed over for the CEO spot the first time around in 1997 because she had fallen in the love with the company. The third quality is compassion and Jung reminded her audience of the need to treat people with respect even in the worst of circumstances because people will always remember. The last four qualities mentioned were humility, pride in one's identity, courage and a sense of purpose. She ended her speech by encouraging her audience to make a difference by quoting Robert Kennedy, "Few will have the greatness to bend history itself; but each of us can work to change a small portion of events; and in the total, of all those acts will have written the history of this generation."

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